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2027 Internship - Customer Support (Indianapolis, IN)

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Why This Internship

As an intern with Textron, you’ll gain hands-on experience while exploring your interests and building new skills. You’ll be supported and challenged to contribute in meaningful ways – working on real projects alongside experienced professionals to prepare for future success.

JOB SUMMARY\:

Intern will support Textron Aviation customers by applying knowledge in the Customer Service Maintenance Engineering department. Intern will use technical principles, theories, and concepts to develop, update, and/or improve inspection-related maintenance plans for all Textron Aviation product lines.

JOB RESPONSIBILITIES\:

  • Research, develop, and provide solutions to a complex inspection related maintenance issues
  • Follow established procedures for collecting, organizing, and analyzing product data, researching inspection task findings, technical issues related to inspection programs, component reliability, product enhancements, service documents, etc
  • Position requires frequent internal customer contact
  • Represent Product Support on specific internal and cross-functional projects
  • Analyze special product support problem areas and evaluate various alternatives of meeting these needs
  • Find the best possible solution for product changes, maintenance program modifications or procedural changes using strategy agility
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