21171 - Senior SCS HR Delivery Manager

Job Title

Senior SCS HR Delivery Manager

Grade

SEO

Business Group

People and Capability

Contract Type

Permanent

Directorate

People and Capability

Team

SCS HR

Location

National

People & Capability Group

People and Capability is here to support the organisation by enabling its people to be the best that they can be. We are continuously reviewing and enhancing the services we provide across the Ministry of Justice (MoJ) to ensure the delivery of high-quality services for our customers.

As a department, we are going through a period of significant transformation and our people services are at the forefront of enabling that change. MoJ People and Capability is a team of 1,400 committed and capable professionals delivering people services across the Justice family. At the heart of delivering these services, are our people.

Information about the MoJ and its priorities can be found at

SCS HR

The Senior Civil Service (SCS) HR Team sits within People & Capability and provides specialist HR advice and strategic support for the SCS across the Ministry of Justice. Our remit spans recruitment, onboarding, talent and succession planning, performance, development, engagement and strategic workforce planning, working closely with senior leaders, HR colleagues and business areas to support effective people and workforce decisions.

This is an exciting time to join the team as we lead delivery of the SCS Talent and Development Approach, which will help build a confident, capable and resilient Senior Civil Service across the Ministry of Justice. The team’s remit will continue to evolve as the approach matures and we build insight into the effectiveness of the interventions we bring together.

About the Role

Reporting to the Head of SCS Talent & Experience, the postholder will support the practical delivery of the SCS Talent and Development Approach, working within the direction set by senior colleagues and helping translate the approach into clear, joined-up activity for the SCS cadre.

The role will require strong relationship-building with senior colleagues, HR Business Partners, Talent Leads and wider partners across MoJ. It will support activity across People & Capability and the wider Department, ensuring that insight is used effectively and that activity is focused on the areas that support the SCS engagement and development plan.

Occasional travel will be required to attend team meetings, stakeholder engagement events and wider departmental activities across Ministry of Justice sites.

Main Activities / Responsibilities

The job holder will be required to undertake the following duties and responsibilities:

• Support the practical delivery of the SCS Talent and Development Approach, working within the direction set and helping translate the approach into clear activity for the SCS cadre.
• Coordinate activity across People & Capability and wider MoJ to respond to insight, ensuring activity is joined up and focused on the areas that support the SCS engagement plan.
• Build and maintain strong relationships with SCS colleagues, HR Business Partners, Talent Leads and wider partners across MoJ, helping to strengthen engagement, confidence and collaboration.
• Support development activity for the Senior Leadership Group, including communications, engagement, development sessions and feedback loops.
• Work with colleagues to identify and progress talent-related improvements to systems and data, including Future and Synergy, so they better support the SCS Talent and Development Approach and provide useful outputs for decision-making.
• Provide high-quality coordination and secretariat support for key SCS forums.
• Support the scoping, design and delivery of SCS engagement and development events, including SCS conferences, SLG Connect events and development sessions.
• Support delivery of SCS employee journey activity, including SCS Pulse Surveys, talent management, development and engagement activity.
• Provide analysis and insight from an HR perspective, working with HR Business Partners and Talent Leads to anticipate upcoming issues and help direct activity to the right areas.
• Act as a subject matter contact for SCS talent activity in relation to Synergy implementation, working with relevant colleagues to ensure SCS requirements are understood and reflected where appropriate.

Key Outputs

• Practical delivery plans and products to support the SCS Talent and Development Approach.
• Joined-up engagement, development and talent activity for the SCS cadre.
• Clear communications, engagement products and feedback mechanisms for SLG and wider SCS activity.
• Coordinated input into SCS forums, including agendas, papers, actions and follow-up activity.
• Improved talent-related system and data requirements, including Future and Synergy inputs.
• Insight-led summaries and recommendations to support senior decision-making.
• SCS employee journey products, including pulse survey outputs, engagement summaries and development activity updates.

Management of Resources

The role will work flexibly across the SCS HR team and with partners across People & Capability and MoJ. The postholder will be expected to build strong working relationships, coordinate activity across teams and support consistent delivery of SCS talent, development and engagement priorities.

The role may include line management responsibility where required, supporting colleagues to deliver high-quality work and develop capability in a positive and inclusive environment.

Essential Criteria

• Well organised and reliable, with excellent written and verbal communication skills.
• Good knowledge of HR practice, with the ability to apply HR insight to practical delivery.
• Strong analytical skills, with the ability to interpret information and use insight to support decision-making.
• Professional and confident, with the ability to prioritise a busy workload and manage conflicting priorities.
• Ability to build trusted relationships with senior colleagues, HR Business Partners, Talent Leads and wider stakeholders.
• Strong customer focus, with the ability to understand stakeholder needs and translate them into practical activity.
• Experience of coaching, influencing or supporting senior leaders and managers.
• Sound judgement, with the ability to think strategically and creatively, recognise where improvements can be made and implement them collaboratively.
• Ability to find solutions to complex and sensitive issues.

Desirable Criteria

• Experience supporting talent, development, engagement or employee experience activity.
• Experience coordinating senior forums, governance meetings or stakeholder groups.
• Experience developing communications, engagement products, briefings or senior-facing materials.
• Experience working with HR systems, data, dashboards or reporting products.

Please note that whilst we don’t assess or score desirable criteria, we may consider evidence provided that demonstrates meeting the desirable elements of the role only after essential criteria is assessed and where there is a need to differentiate between closely scored candidates.

Application process

You will be assessed against the Civil service success profiles framework.

Sift

Behaviours / Experience

Please provide examples of how you have met each of the behaviours below:

• Seeing the Big Picture (lead)
• Changing and Improving
• Communicating and Influencing

Please refer to the CS Behaviours framework for more details, including by grade:

If we receive a large number of applications, we will carry out an initial sift on the lead criteria of Seeing the Big Picture.

Experience

Please upload a statement of suitability in 500 words, please provide evidence of how you meet the essential criteria for the role.

Candidates invited to Interview

Please note that interviews will be carried out remotely via MS Teams. During the interview, we will be assessing you on Behaviours and Strengths from the Success Profiles framework.

Behaviours

• Seeing the Big Picture (lead)
• Changing and Improving
• Communicating and Influencing

For any enquiries please contact Naz.Tully@justice.gov.uk and Stacey.Muncaster@justice.gov.uk.