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Afni, Inc.

2593V-Mentor Insurance Sales V

Posted Updated
Discussion

Pay Range:

$13.50 - $16.50+

Additional $1/hour Mentor differential

Bilingual differential for Bilingual roles

The Progressive Insurance Sales team is looking for a Bilingual and a non-Bilingual Mentor for the team! The Insurance Sales Mentor (Progressive) assists in the transition and development of new Insurance Sales Consultants. *This position is work-at-home*

RESPONSIBILITIES

  • Responds to new hires' questions and guides the representatives in providing assistance to the customer when needed
  • Provides constructive, specific feedback to new hire agents' overall call performance
  • Co-facilitate lessons in new hire training and performance assessments
  • Employ classroom management techniques
  • Conduct peer coaching sessions during the new hire period
  • Take calls/chats and consistently meet performance expectations
  • Partner with the Transition Coach to meet scheduling requirements and deadlines
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