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THE SUPREME HR ADVISORY PTE. LTD.

Open 27d reposted 2×

2683 - Customer Service Executive - Export / Freight Forwarding

Posted Updated 3 views
Discussion
This position is no longer accepting applications(closed Oct 5, 2026).

WhatsApp: +65 90820021 (Kyler)
Email: kylergan.supreme@gmail.com

  • Working Location: Alps Ave (Changi)
  • Working hours: Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm
  • Basic Salary: $2300-$3500

Responsibilities:
Customer Service Interaction

  • Direct Contact with Customers with outstanding friendly and reliable service offered
  • Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking
  • Check on the Export Documents Compliance when processing the export work order
  • Apply the correct export permit and other export custom processed on timely manner
  • To answers all call within 3 ringing tone
  • Monitor the onboard status without fail and to informed customer on any irregularity
  • Good communication among all related department concern Eg Ops, Warehouse , Traffic , planning team
  • Always ensuring that the Airfreight rates apply is correct and updated .
  • Constantly aware and update on NEW changes / requirement by airlines or governmental requirement
  • Ensure that all monthly customer report is submitted on timely manner without fail

Requirements

  • Min Diploma
  • 5 year's experience within the same industries / field

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683

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