26984644 Services - FX Product Manager - Investor Services - SVP

Job Description

Services provides global solutions that help corporations, financial institutions, public sector and commercial clients optimize operations and drive their business forward. Through our five business lines – Liquidity Management Services, Payments, Trade & Working Capital Solutions, Investor Services and Issuer Services - we provide cash management, payments/receivables solutions, working capital solutions, post-trade securities services and issuer services across Citi’s global network.

Within their role the Passive Currency Overlay (PCO) Product Manager is responsible for strategy, platform development, client delivery and profitable growth of the PCO business within the Investor Services FX business unit. Additionally, this role will be responsible for contributing to the development of Citi's new strategic platform, product plans and strategies, while coordinating product lines through their life cycles in coordination with the broader PCO Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market, achieve profitable growth and obtain competitive position, with a particular focus in APAC.

Responsibilities:

• Contribute to the day-to-day product management of the PCO product such as product roadmap and delivery, data solutions, client experience, and client communication strategies

• Help the cross-functional team prioritize, negotiate, and remove obstacles to achieve business results with focus on APAC markets.

• Contribute to client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients

• Input to the global strategic roadmap, development, launch, and marketing to gain maximum benefit from each product within the PCO product offering

• Develop plans and execute functional strategies for a country, multiple countries, region, or business requiring coordination and integration, with focus on Global Clients investing in APAC and APAC clients investing globally.

• Support client and competitor market research, contribute to product innovation roadmap, and address fundamental trials of product commoditization to create an advanced set of solutions

• Oversee all aspects of program life cycle management including market demands, technology trends, and the competitive field for specific initiatives

• Develop and communicate specific business plans to approach the marketplace, and coordinate and implement team procedures, client problem resolutions and client management

• Help drive innovation by working with internal and external partners/alliances to develop products, manage vendor relationships, and prepare agreements

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of relevant experience delivering FX or Passive Currency Overlay services

• Experience coordinating across multi-function and/or global business

• Functional experience of the FX trade lifecycle especially settlements

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

• Ability to work unsupervised and adjust priorities quickly as circumstances dictate

• Consistently demonstrates clear and concise written and verbal communication and possesses proven analytical skills

• Demonstrated problem-solving and decision-making skills

• Ability to work in a team-oriented environment, to establish rapport, motivate teams, invite contributions, build consensus.

Proven skills in:

• Market awareness – factors driving our clients’ priorities and our competitors’ behavior in the Investor Services FX, PCO and markets hedging segments

• Regulatory understanding – familiarity with Dodd Frank, MiFID II and other regulations directly or indirectly impacting the FX and hedging market

• Subject matter expertise – understanding of related fields such as cash, custody, transfer agency and fund administration, in addition to a strong background in foreign exchange and data

• Planning and management – rigorous approach to prioritization and project management

• Risk awareness – vigilance for factors driving risk to the firm and to clients

• Results orientation – continued focus on delivery against goals

• Agile delivery - history of delivering solutions in an Agile framework

Education:

• Bachelor’s degree/University degree or equivalent experience

• Candidates for this role are likely to be currently working in a foreign exchange role, either for a custodian bank or a technology provider and will have 3+ years’ exposure to foreign exchange with prior experience in the PCO or FX Hedging space