2nd/3rd Line Support Engineer

Our client, an established IT provider, is currently recruiting a 2nd/3rd Line Service Desk Engineer to join their growing service desk team based in Shoreham. The 2nd/3rd Line Support Engineer will be responsible for providing excellent customer service while responding to and resolving a wide range of technical support requests in a dynamic, ever-changing environment. Key Responsibilities for the 2nd/3rd Line Support Engineer: Managing multiple tickets and projects simultaneously. Assisting w…