2nd Line Desktop Support Technician

At Hastings Direct, delivering great colleague experiences depends on strong collaboration across teams. As a Desktop Support Technician, you’ll be a vital part of our IT Operations function, working closely with 1st Line, wider IT teams, and business stakeholders to ensure technology enables colleagues to do their best work. You’ll bring existing 2nd line experience gained in an IT service capacity, with the confidence to resolve more complex issues while actively collaborating, sharing knowle…