2nd Line IT Engineer

Salary: £29,000 - 39,000 per year Requirements: Experience handling escalated incidents and service requests in a 2nd line IT support environment. Strong troubleshooting skills across hardware, software, and networking issues. Hands-on experience with Microsoft 365, Azure, Entra ID, and Intune. Experience supporting networking equipment such as Meraki, Fortinet, and Cisco. Experience working with ticketing systems, ideally HaloITSM. Ability to guide, support, and develop 1st line engineers. Exp…