2nd Line IT Support Engineer - Farnborough
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Summary
Office-based 2nd line support engineer at White Label IT, a white-label MSP in Farnborough that handles escalated helpdesk tickets for other MSPs' clients. Day-to-day spans Microsoft 365, Exchange Online, Entra ID, Intune, Windows Server/AD, networking (firewalls, VPNs) and RMM/PSA tools, plus coaching 1st line engineers.
2nd Line Support Engineer – White Label IT (Farnborough) Mastered 1st line and ready for tickets that make you think? Want to be the engineer people bring the hard problems to? At White Label IT, we’ve built the place to do exactly that. We’re not your average MSP. We provide helpdesk support for multiple MSPs across the UK and abroad… think of us as the MSP’s MSP! You won’t be stuck supporting one office or one set of systems. One minute you’re untangling a conditional access policy in Entra I…