2nd Line It Support Engineer

2nd Line 3rd Line IT Engineer As a Level 2/ IT Engineer, you will be the trusted technical expert handling complex client issues, implementing technical projects, and driving process efficiencies through platforms like Autotask, Salesforce, and 3CX. You’ll provide critical technical support, oversee project execution, and ensure our clients’ systems operate smoothly and securely. Key Responsibilities: • Technical Support and Escalations: • Deliver advanced Level 2 support, troubleshooting compl…