2nd Line It Support Engineer

Dedicated 2nd Line Engineer Location: Woking (Customer Site) – onsite Hours: Full-time, 37.5 hours per week Overview of the Role Due to continued growth, we are looking for a Dedicated IT Service Desk Engineer to work from our clients site in Woking. This role involves providing an excellent first response to one of our dedicated customers IT queries, ensuring high levels of customer satisfaction and resolution rates. You will manage your own ticket triage, prioritising and escalating issues wh…