2nd Line IT Support Engineer

Salary: £35,000 - 37,500 per year Requirements: We require a minimum of 2 years experience in a dedicated Telecoms Support or Managed Service Provider helpdesk environment. We require strong knowledge of IP networking, including DNS, DHCP, NAT, subnetting, and VLANs. We require proven technical understanding of SIP protocol behaviour and broadband technologies such as FTTC, FTTP, and ADSL. We require a natural problem-solving mindset, the ability to work under pressure, strong attention to deta…