2nd Line IT Support
Posted Updated 14
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Description
Join a leading independent technology and services provider as a 2nd Line IT Support Technician. Job Overview: This role involves providing 2nd line IT support, resolving incidents and service requests within agreed SLAs, supporting project activities, and troubleshooting hardware, software, network, and peripheral issues. The position requires strong knowledge of Windows environments, networking, Active Directory, ServiceNow, and customer service, along with the flexibility to travel to multip…