2nd Line IT Support Technician

Salary: £49,000 - 89,000 per year Requirements: Proven experience in an IT support role, preferably within a second line or similar capacity. Strong knowledge of Windows and/or Mac operating systems, Microsoft 365, and common business applications. Experience troubleshooting network issues (LAN, WAN, Wi-Fi, VPN) and basic server administration. Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Strong organisational skills an…