2nd Line Service Desk Engineer
Posted Updated 3
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Summary
A 2nd line service desk engineer at an MSP for SMEs in London and the South East, resolving escalated issues across Microsoft 365, Windows Server, networking and endpoints, delivering projects like M365 migrations and Intune deployments, and mentoring 1st line staff. Office-based in Borehamwood 4 days a week with WFH on Fridays.
A growing, independent MSP supporting SMEs across London and the South East is looking for a talented 2nd Line Service Desk Engineer to resolve complex technical issues, deliver infrastructure and Microsoft 365 projects, and help mentor the 1st Line team. This is office based 4 days a week with the option to WFH on Friday's. What you'll do Resolve escalated support issues across Microsoft 365, Windows Server, networking and endpoints. Deliver project work including M365 migrations, Intune deplo…