2nd Line Support Engineer

The Role As a 2nd Line Support Engineer, you’ll be a key escalation point for our 1st Line team, taking on more complex incidents and service requests and seeing them through to resolution. You’ll work across a range of technologies and customer environments, developing your technical skills in a team that values collaboration and continuous learning. This is a role for someone who enjoys digging into a problem, takes ownership of their work, and communicates well- both with customers and with …