2nd Line Support Engineer

Salary: £30,000 - 30,000 per year Requirements: Prior experience in 2nd Line roles, troubleshooting and resolving software and hardware issues Strong troubleshooting skills with Windows operating systems Confident communicator via phone, email, and face-to-face Customer-focused, adaptable, and comfortable in a fast-changing environment Ability to prioritize and manage multiple tasks Strong working knowledge of M365, Admin Centre Management for Teams, Exchange, SharePoint, Azure, and Active Dir…