2nd Line Support Engineer

Salary: £30,000 - 31,000 per year Requirements: At least 2 years of experience on an IT helpdesk, using a PSA, ITSM, or CRM support tool such as Autotask Proficiency with Microsoft 365 tools and services, including OneDrive, SharePoint Online, Exchange Online, Teams, Intune, Entra ID, Entra Connect, Defender for Office 365, and Defender for Endpoint Experience with server roles and technologies such as Active Directory, Group Policy, DNS, and DHCP Knowledge of LAN-based networking, cloud-manage…