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Hays Specialist Recruitment Limited

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2nd Line Support Technician

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Join a leading independent technology and services provider as a 2nd Line Support Technician. Job Overview: Experienced 2nd Line IT Support Engineer with strong expertise in Windows 10/11, Microsoft Office, SCCM, Active Directory, networking, hardware/software installation, and incident resolution within SLA targets. Skilled in supporting desktops, laptops, printers, and IT infrastructure, with experience using ServiceNow, delivering project tasks, and providing excellent customer service in se…

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