2nd-Line Tech Support Engineer: Data & Debugging (Belfast)

Inclusion IQ LTD in Belfast is seeking a proactive 2nd Line Technical Support Engineer to join their growing team on a 6-month FTC. The role goes beyond routine helpdesk, focusing on in-depth diagnostics, data investigation, and cross-team collaboration to resolve complex issues in a modern ticketing environment.

You will own escalated tickets, reproduce problems, verify if setup errors or bugs, and document fixes for knowledge sharing.