3-6 Months Contract Research System Support Executive #EAT

Key Responsibilities

• User Support & Management: Serve as the main point of contact for research system users, troubleshoot functional issues via the service portal, guide users, and coordinate technical fixes with IT and external vendors.

• Training & Documentation: Maintain and update user guides, training materials, and system documentation. Coordinate training sessions and user engagement activities.

• System Maintenance & Testing: Conduct routine system checks, participate in testing for system fixes and enhancements, document meeting actions, and assist with process audits and improvements.

• Grant Management & Operations: Support research office operations and grant workflows to build a deep understanding of research administration processes.

Candidate Requirements

• Education: A recognized Bachelor’s degree in any relevant field.

• Experience: Open to entry-level candidates interested in IT support, research administration, or process improvement. Prior experience in end-user support, research/project management, or IT application management is preferred for senior placements.

• Key Skills: Strong written and verbal communication, critical thinking, problem-solving abilities, and proficiency in Microsoft Office.
  
  For interested candidates, please send your updated resume:

  Email: angelateh@recruitexpress.com.sg

  Telegram: @Angie_TL

  Whatsapp: +65 96272860

  Angela Teh Ling Wei

  (CEI No.R1104464)

  Recruit Express Pte Ltd

  EA License No. 99C4599