33007420 - Chief Clerk

Job Purpose:

To provide an efficient clerical and administrative service to the Revenue Protection Branch.

Key Responsibility Areas:

• Responsible for the recording, maintaining, scheduling and controlling of inspections,
disconnections and reconnections in the required computer application.
• Liaises with Revenue Billing Division, Customer services Centres and industrial/Commercial
• Customers to resolve queries and system updates.
• Processes timecards, job cards, leave and sick leave applications, etc using the computer
system.
• Processes fault complaints on relevant computer system.
• Creates works orders, job cards and issues work to field staff.
• Supervises and controls the performance of staff.

Competencies:

• Attention to detail.
• Ethics and professionalism.
• Organisational awareness.
• Planning and organising.
• Problem solving.
• Data processing & analysis.
• Use of Technology.
• Service delivery orientation.
• Impact and influence.
• Team orientation.
• Coaching and mentoring.

Essential Requirements:

• Grade 12 (NQF Level 4) or equivalent.
• Valid motor vehicle driving license.
• 3 years relevant experience
• Computer Literacy.

Preferred Requirements:

• Grade 12 (NQF Level 4) or equivalent and a certificate in the Administration field.
• 4 Years relevant experience.

This post reports to CHIEF TECHNOLOGIST (METERING INSPECTIONS