3rd line / escalations engineer – MSP

Fortis recruitment are working with an MSP in the Amersham area to recruit a 3rd line / escalations engineer to become part of their helpdesk to support multiple clients. All the clients have different technologies that need supporting so have a wide variety of experience is essential. What we are looking for 5 years in a 3rd line role within an MSP Strong Microsoft 365, Azure, Active Directory and Windows server skills Great customer service Excellent troubleshooting and problem solving skills…