3rd Line Infrastructure Support Engineer
3rd Line Infrastructure Support Engineer (6 Month FTC)
Location: Luton, Bedfordshire (Hybrid Working)
Contract: 6 Month Fixed-Term Contract
Marshall Wolfe is partnering with Moto Hospitality to recruit an experienced 3rd Line Infrastructure Remediation Engineer for an initial 6-month fixed-term contract.
This is an excellent opportunity for a highly technical infrastructure professional with a strong security and remediation background. The successful candidate will play a key role in improving cyber resilience across a large, complex estate, working on vulnerability remediation, infrastructure hardening, patch management and operational security improvements.
Key Responsibilities
- Act as a senior 3rd line technical specialist across infrastructure, applications and networks
- Investigate and remediate security vulnerabilities across Microsoft and Cisco environments
- Deliver server, endpoint and application patching activities
- Support Cisco networking, NAC, VLAN and access control initiatives
- Improve CMDB accuracy, asset visibility and service mapping
- Produce technical documentation, evidence packs and remediation plans
- Work closely with suppliers, service teams and stakeholders to drive remediation activity to completion
Experience Required
- Strong 3rd line infrastructure engineering background
- Experience with Windows Server, Active Directory, DNS, DHCP and Group Policy
- Microsoft 365, Entra ID and Intune expertise
- Knowledge of vulnerability management tools such as Tenable, Nessus or Microsoft Defender
- Experience with patch management and security remediation programmes
- Understanding of Cisco networking technologies, VLANs and NAC principles
- Familiarity with ITSM, CMDB and change management processes
Desirable Experience
- Retail, hospitality or multi-site environments
- Cisco ISE and network access control solutions
- PowerShell scripting and automation
- PCI DSS compliance environments
- Freshservice or similar ITSM platforms
This role would suit an experienced infrastructure engineer who enjoys solving complex technical challenges, hardening environments and delivering measurable security improvements within a large-scale organisation.
Apply now to learn more about this opportunity and receive the full job specification.