3rd Line IT Support Engineer
Posted Updated
Summary
Senior 3rd-line IT support engineer on a managed IT services (MSP) team in Crawley, acting as the escalation point for complex issues. Day to day: supporting Microsoft 365, Azure, Windows Server, Active Directory and Intune, maintaining infrastructure (Hyper-V, networking, firewalls, backup/DR), and delivering client projects such as cloud migrations.
3rd Line IT Support Engineer / Infrastructure Engineer Kenneth Brian Associates are are recruiting for an experienced 3rd Line IT Support Engineer to join a Managed IT Services team based in Crawley. This is a senior technical role involving complex troubleshooting, infrastructure support and project delivery across a varied customer base. Occasional travel to client sites may be required where necessary. Key Responsibilities Act as the senior escalation point for complex technical issues, taki…