3rd Party Service Delivery Manager
Summary
On-site delivery manager role at Acer's Homebush West, Sydney office, acting as the primary commercial and operational contact for 3rd Party Service (3PS) customers: running governance meetings and service reviews, leading customer onboarding, and coordinating delivery across contact centre, logistics, warehouse and repair operations.
Act as the primary commercial and operational contact for 3rd Party Service (3PS) customers.
Manage customer relationships, governance meetings and service reviews.
Lead new customer onboarding activities and operational implementation.
Coordinate cross-functional delivery across Contact Centre, Logistics, Warehouse and Repair Operations.
Support business development activities and ensure a smooth transition from contract signing to operational delivery.