3rd Shift Manager

Sunshine Communities

3rd Shift Manager

As our 3rd Shift Manager, you’ll play an important role in keeping our residential programs running smoothly and ensuring the individuals we serve receive the care, support, and safety they deserve. You’ll lead and support Shift Supervisors and Direct Support Professionals, help navigate overnight staffing needs and emergencies, and create a positive, supportive environment where both employees and individuals can thrive. Through your leadership, you’ll help make every overnight shift a safe, meaningful, and successful experience for the individuals we serve and the teams who support them.

Essential Duties & Responsibilities

• Provide leadership and oversight of Shift Supervisors, including staffing, scheduling, training, performance management, and professional development.
• Ensure adequate staffing coverage and completion of daily operational tasks, safety checks, and required documentation.
• Provide direct support and Shift Supervisor coverage as needed, modeling positive behavior support and Gentle Teaching practices.
• Respond to incidents, medical and behavioral concerns, staffing emergencies, and crisis situations while ensuring appropriate notifications, documentation, and follow-up.
• Ensure compliance with agency policies, Medicaid requirements, licensure standards, and applicable state and federal regulations.
• Monitor operational quality, identify risks, and recommend improvements to staffing, safety, and overall efficiency.
• Maintain effective communication with leadership, staff, individuals, families, and guardians regarding operational needs and concerns.
• Promote collaboration, accountability, and professional relationships across departments.
• Perform additional duties as assigned.

Qualifications

• 3–5 years of management experience, preferably in developmental disabilities, or an equivalent combination of education and experience.
• Previous STNA or DSP experience required.
• Strong leadership, organizational, and communication skills with the ability to manage multiple tasks and coordinate with internal and external teams.
• Proficiency in Microsoft Outlook, Excel, Word, ICM, and general computer applications.
• Ability to interpret instructions, oversee staff, and communicate medically related information while collaborating with licensed clinical professionals.
• Experience in healthcare, nursing support, respiratory care, or medically complex care environments strongly preferred for assignments involving individuals with significant medical needs.
• Flexible schedule, including evenings and weekends, to meet the needs of individuals, staff, and families.
• Ability to perform physical duties, including lifting up to 50 pounds, assisting with mobility, and standing, walking, bending, kneeling, and reaching for extended periods.
• Adequate vision, hearing, and physical stability to monitor individuals, recognize safety concerns, and maintain a safe environment.
• Ability to work in environments with potential exposure to bloodborne pathogens.

Benefits

• Comprehensive health package (medical/dental/vision/life/disability)
• $3 Weekend Shift differential pay
• 401(k) with company match
• Paid Training
• Paid Vacation & Personal Days
• Interest Free Tuition and Small Dollar Loans
• Transportation Assistance
• Employee Assistance Program
• Training & Advancement through Sunshine U

About Sunshine:

Sunshine Communities, Inc. is a 501(c)(3) nonprofit organization located in Northwest Ohio supporting individuals with developmental disabilities through residential, vocational, clinical, therapeutic, and recreational services. These services are offered in various circumstances including at our Maumee, Ohio campus and at homes within the community.

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