6 months contract Analyst $3.8K (EAA)

Job Responsibilities:

• Assess claims using Group Insurance core systems, other business systems including vendors’ systems.
• Communicate claims decision clearly.
• Response to queries in a timely manner.
• Manage workload to achieve required service levels.
• Arrive at customer orientated outcomes by working with key stakeholders.
• Participate in activities that improve processes, productivity, and services and solutions to customers.
• Engage key stakeholders when handling appeal cases or complex cases.
• Establish good working relationship with intermediaries and clients.
• Approval of claims within Claims Authority Limit.

Job Requirements:

• Diploma or Degree in any discipline.
• Completion of Health Insurance Certificate, M5 & M9 is preferred.
• Good Microsoft Office Skills.
• Familiar with group insurance products like Group Term Life, Group Personal Accident, Group Disability Income, Group Critical Illness, Group Hospitalisation & Surgical and Group Outpatient
• Group Claims Experience of at least 3 years.
• Good Oral & Written Communication.

Aaron Teo Yiau Bing

CEI Reg. No. R1103712

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.