659 System Administrator 2
Responsibilities
- Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
- Manages IT system infrastructure and any processes related to these systems.
- Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
- Provides support for the escalation and communication of status to agency management and internal customers.
- Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
- Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Minimum Qualifications
- Experience with Devops(Ansible), AWS (terraform)
- Ten (10) years' experience as an SA in programs and contracts of similar scope, type, and complexity is required.
- Bachelors degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelors degree.
- DoD 8570 compliance with Information Assurance Technical (IAT), Level I or higher is required.
Preferred Qualifications
- Provide assistance to users in accessing/using IT systems
- Optimize system operations, resource utilization, capacity planning
- Provide in‑depth troubleshooting experience
- Provide detailed analysis/feedback for escalated tickets
Skills
As published by lever · 3 questions
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company
Short answers (1)
- If yes, please confirm the level of your clearance.
Pick from a list (2)
- This position requires an active security clearance at the TS/SCI with Polygraph level. Do you currently hold this level of security clearance? optional
- Do you give your consent to receive text messages regarding this application? (Standard Messaging Rules apply)