6723 - Sales Admin Support [Tiong Bahru | 5.25 days | basic + comm]

Sales Admin Support

Salary: $ 2200 - $ 2700 + Commission
Monday - Friday / 8.45am to 6pm
Alternate Saturday / 8.45am to 1.15pm
Tiong Bahru

Requirements

• Minimum 1 years of working experience in inside sales, tele-sales, customer service or a related field.
  
• Experience in the telecommunications industry is an advantage but not mandatory.
  
• Basic computer proficiency, including Microsoft Office and email.
  
• Comfortable learning and using online portals and CRM systems.
  
• Comprehensive product, system, and sales process training will be provided.

Responsibilities

Customer Relationship Management

• Contact existing Telco customers whose contracts are approaching expiry.
  
• Advise customers on their upcoming contract renewal options.
  
• Build and maintain strong customer relationships through professional and friendly communication.
  
• Follow up with customers to ensure timely renewal decisions.

Sales & Business Development

• Recommend suitable Telco connectivity plans based on customers' business requirements.
  
• Promote technology refresh opportunities, including hardware replacement where applicable.
  
• Identify opportunities to upgrade customers to higher-value or enhanced Telco service plans.
  
• Achieve individual renewal and sales targets.
  

Customer Correspondence

• Communicate with customers via telephone and email.
  
• Send renewal reminders, quotations and follow-up emails.
  
• Respond promptly to customer enquiries regarding products, pricing and renewal processes.
  
• Coordinate with customers to obtain all required documents and approvals.
  

Sales Administration

• Prepare and process customer acceptance forms and supporting documentation.
  
• Ensure all documents are complete and accurate before submission.
  
• Upload completed applications and supporting documents to the Telco online portal.
  
• Monitor application status and follow through until activation or completion.
  
• Maintain accurate customer records and update internal sales tracking system.
  

Team Collaboration

• Work closely with the Business Manager and Telco support teams to ensure smooth order processing.
  
• Escalate customer issues where necessary for prompt resolution.
  
• Participate in product and sales training provided by the company.

📲Interested candidates, please WhatsApp your resume to: +65 9642 0989 (Han) 📧 Or email your resume to: supreme.cc.han@gmail.com

👤Chaw Chiaw Han | R22106723🏢 The Supreme HR Advisory Pte Ltd | EA 14C7279