ABC & WHISTLEBLOWING MANAGER.ABC, WHISTLEBLOWING & STAFF ACCOUNTS MONITORING

To lead the implementing of Anti Bribery and Corruption (ABC) principles and Whistleblowing policy, ensuring alignment with the Bank’s ethical standards and regulatory obligations. Also responsible for driving the identification, prevention, and mitigation of bribery, corruption, and misconduct risks to safeguard the Bank’s integrity and reputation.

Job Description\:

1. Ensure the proper implementation of ABC & Whistleblowing policies by conducting timely investigations and applying corrective actions

2. Coordinate with HR and Legal to ensure alignment with the ABC & Whistleblowing policies to ensure the implementation of consistent disciplinary measures.

3. Review high-risk cases escalated by the ABC & Whistleblowing Officer/Senior Officer, deciding on further action or investigations and provide regular reports on trends, risks, and cases status.

4. Lead training initiatives on ABC and Whistleblowing policies, ensuring staff awareness of reporting mechanisms, identifying process gaps, and recommending updates, while collaborating with the Customer Rights Protection & Training Team to design and deliver effective awareness materials.

5. Lead and manage the Bank’s ABC and Whistleblowing programs, ensuring adherence to policies, standards, and best practices, while escalating unresolved or significant cases for further review and strategic decision‑making.

6. Follow a scientific, risk-based approach to evaluate new products, services, and clients from an ABC perspective.

7. Support the Unit Head in updating policies and procedures to mitigate ABC-related risks.

8. Observe emerging trends and behaviours related to bribery and corruption, escalating them to the Unit Head for further action.

9. Advise on ABC and Whistleblowing policies stipulations and red flags for departments like Marketing, Sponsorship, Real Estate, and Corporate Services, particularly regarding external vendors and service providers.

10. Conduct a supervisory review of a sample of daily investigated cases to ensure appropriate actions were taken.

11. Ensure staff have proper channels to report unethical practices anonymously. Regularly review the policy to maintain awareness and knowledge of control procedures.

Supervision

12. Supervise the activities and work of subordinates to ensure that all work within a specific area is carried out in an efficient manner and in compliance with the set policies, processes and procedures

Policies, Processes and Procedures

13. Participate and recommend improvements to policies, processes and procedures and manage their implementation to ensure all relevant procedural / legislative requirements are fulfilled

Day-to-day Operations

14. Supervise the day-to-day operations of ABC & Whistleblowing team providing some guidance in the related area, encouraging teamwork and facilitating related professional work processes in order to achieve high performance standards

Compliance

15. Ensure compliance with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks