Academic Programs and Operations Coordinator: Tickle College of Engineering - UTK

The Academic Programs & Operations Coordinator serves as administrative staff within the Tickle College of Engineering (TCE) and provides direct support to the Associate Dean for Academic & Student Affairs and other assigned executive staff in the TCE. This position provides administrative, operational, and event support. The role supports curriculum and accreditation processes, maintains academic records and reports, monitors assigned budgets, handles purchasing and travel arrangements, and coordinates events such as commencement and graduate student information sessions.

Administrative Support & Office Management

Provides comprehensive administrative and operational support to college leadership and administrative units, including executive calendar management, meeting coordination, correspondence, committee support, records management, and search committee logistics. Serves as a liaison with internal and external constituents, coordinates recurring administrative processes, and supports college-wide strategic planning efforts, academic initiatives, and special projects.

Curriculum & Accreditation

Coordinates college-wide curriculum and accreditation processes, including curriculum committee operations, proposal submissions, academic reporting, and compliance requirements. Supports accreditation reviews, documentation, site visits, and coordination with academic departments and university offices. Maintains academic records, supports transfer pathway agreements, and prepares enrollment, graduation, and program-related reports and analyses for college leadership.

Fiscal & Operational Support

Provides fiscal and operational support for college leadership and administrative units, including budget monitoring, reconciliation, financial reporting, purchasing, reimbursements, and travel coordination. Facilitates contracts, agreements, and operational transactions, serves as a liaison with university support services, and

coordinates administrative and financial activities supporting college programs, initiatives, and special projects.

Event Planning, Management, & Support

Coordinates planning and logistical support for college meetings, events, and special activities, including commencement, graduate student information sessions, executive meetings, and accreditation visits. Manages scheduling, venues, accommodations, catering, presentation materials, and event logistics, and assists with event execution and post-event assessment.

Required Qualifications

• Education: High school diploma or associates degree

• Experience: 3+ years of experience coordinating or managing a large office supporting executive leadership style roles; and a minimum of 1 year small to medium scale events planning and/or support experience.

• Knowledge, Skills, & Abilities:

  • Ability to exercise sound judgment

  • Ability to learn and use a variety of software systems

  • Ability to work independently and as a member of a team

  • Exceptional interpersonal skills, customer service skills, and ability to interact with a diverse group of individuals

  • Extensive knowledge of Microsoft Office products, especially Outlook, Work, Excel, Teams, and Share Point

  • Flexible, adaptable, and dependable

  • Must be able and willing to work and travel locally for occasional early mornings, nights, and weekends

  • Must be able to multi-task multi-competition deadlines

  • Professional attitude and demeanor

  • Strong administrative skills, including excellent analytical, written and verbal communication, and organizational skills

  • Strong understanding of confidential issues

  • Strong understanding of working in administrative support role for academic leadership

  • Time management, organizational skills, and attention to detail

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Preferred Qualifications

• Education: Bachelor's degree in related field

• Experience: 2+ years of experience coordinating or managing a large office supporting executive leadership style roles; and a minimum of 1 year small to medium scale events planning and/or support experience. Certified Administrative Professional (CAP) designation preferred. Experience in a higher education environment preferred.

• Knowledge, Skills, & Abilities:

  • Prior experience with curriculum management and academic program requirements

  • Understanding of UT policies, programs, and systems

  • Working knowledge of Docusign and Zoom

Work Location

• Location: Knoxville, TN

• Onsite

Compensation and Benefits

• UT market range: MR06

• Anticipated hiring range: $50,000 - $55,000

• Find more information on the UT Market Range structure here

• Find more information on UT Benefits here

Application Instructions

To express interest, please submit an application with the noted below attachments.

• Resume

• Cover Letter

About The Department

The Office of Academic and Student Affairs is responsible for a number of critical college functions, including advising; setting the curricula for all graduate, undergraduate, and interdisciplinary programs; diversity programs; first-year and specialty programs; global initiatives; the college’s ambassadors; recruitment, outreach, and engagement; and college-awarded scholarships and fellowships.