Access Case Manager

Access Case Manager

WCMHS is seeking an Access Case Manager to join a team dedicated to helping children and families access the care, support, and community they need to thrive. Access Case Managers provide critical service coordination and brief therapeutic support for children and caregivers navigating complex emotional, behavioral, and mental health challenges. Working closely with families, schools, healthcare providers, and community partners, Access Case Managers play a key role in strengthening support systems, improving access to services, and helping young people build stability, resilience, and long-term success.

Summary of Duties

  • Provide client care, support, and specific case coordination services to children, youth, and their caregivers with direct supervision for a caseload of 15-30+ clients
  • Develop and implement plans of care for a moderately complex/acute caseload
  • Complete basic client referrals via case presentation to the CCRC committee for personal caseload
  • Complete advanced client intake assessments, develop and implement treatment plan goals for a moderately complex/acute case load
  • Use advanced service/ treatment planning skills to maximize client engagement and actively manage caseload rotation
  • Develop and implement therapeutic group opportunities for children, youth and/or caregivers
  • Provide advanced support and case coordination to foster care providers, adoptive parents, kin caregivers and / or biological parents
  • Work directly with client and their care team to expand their access to and skillful utilization of their community support networks and coordinate referrals to longer-term services
  • Establish and maintain collaborative working relationships with external agencies, including schools, hospitals, and other designated/social service agencies
  • Engage internal/ external service providers through case reviews, referral management, clinical consultation, care transitions

Compensation and Benefits

WCMHS provides a comprehensive benefits package including health, dental, vision, and a generous retirement contribution match. Our industry-leading paid time off package includes 12.5 flexible holidays per year and 12 days each vacation and paid sick time earned in your first year of employment.

The starting pay range for this position is $31.31 - $32.91 per hour.

See also

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