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Access Control Office - Savina

Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Action is seeking a Access Control Officer to join our team at our luxury residential community, Savina located in San Diego.
Job Summary
Under the direction of the general manager, the Access Control Officer is responsible for ensuring the safety and security of the property. They maintain a constant security presence, patrol common areas, and enforce HOA rules. The Access Control Officer also provides concierge services to residents and guests.
Schedule: Monday - Friday; 2 PM to 10:30 PM
Compensation: $21 to $23 per hour

What You’ll Do (Job Duties)

  • Conduct regular inspections of the property, including the building perimeter, hallways, and stairwells.
  • Monitor surveillance cameras and report suspicious activity.
  • Respond to disturbances and emergencies as needed.
  • Coordinate resident moves and ensure common areas are protected.
  • Operate the elevator control system to direct visitors to the correct floors.
  • Greet residents, guests, and visitors at the kiosk in a welcoming manner.
  • Answer phones and provide information to callers.
  • Maintain the appearance of the lobby, elevators, and package room.
  • Assist residents with package delivery and retrieval.
  • Document discrepancies, incidents, and emergency responses.
  • Complete daily activity reports and pass-on logs.
  • Maintain inventory of forms, supplies, and other items.
  • Adhere to HOA rules, regulations, and emergency procedures.
  • Understand and implement emergency procedures.
  • Report complaints and non-compliance issues to management.
  • Perform other duties as assigned

Who You Are (Skills/Experience)

  • A minimum of 1 year of security or relevant experience is preferred.
  • Skilled problem solver with high attention to detail and a high sense of ethics and honesty.
  • Ability to respond swiftly to safety and emergency related situations.
  • Ability to work independently and as part of a team.
  • General computer proficiency in Microsoft Word, Outlook and the ability to learn and operate the property management software utilized by Action Property Management.
  • Must be 18 years of age and be able to successfully pass a pre-employment background check and drug screening.
  • A high school diploma or GED equivalent is required.
  • Physical ability to stand and sit for extended periods.
  • Capable of lifting up to 35 pounds as needed
Why You’ll Love Working at Action
At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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What this application asks

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Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website

  • Are you currently residing in the United States? choose one · optional
  • Enter your current address including: Street, City, Zip Code, State written answer
  • If hired, can you provide proof of your legal right to work and remain in the United States? choose one · optional
  • If hired, can you furnish proof that you are over 18 years of age? choose one · optional
  • What is your salary range expectation? choose one · optional
  • Why would you like to work for Action Property Management? written answer
  • Please provide your dates of employment for your current/most recent employment. written answer
  • Please share your reasons for considering leaving your current/last employer. Your response will help us better understand your career aspirations and how we can support you in achieving them. written answer
  • Have you ever been employed by Action or applied for employment with Action Property Management? choose one · optional
  • If previously employed by Action, please provide your dates of employment (MM/YYYY – MM/YYYY), job title(s), and location. written answer
  • Do you have any relatives employed by Action Property Management? If yes, give their name. written answer
  • Were you referred to our company by a current Action team member? choose one · optional
  • If referred, provide the employee name who referred you.
  • If referred, please provide your referral's Action email address. written answer · optional
  • Please select the highest level of education you have completed. choose one · optional
  • Do you have a college degree? If yes, which university or college did you attend? choose one · optional
  • Please list your professional certifications and licenses. written answer
  • Do you speak any languages other than English? If yes, please list the languages and your level of proficiency (e.g., basic, conversational, fluent, native). If not applicable, please write “N/A.” written answer
  • Have you ever served in the military? choose one · optional
  • If yes, please specify the branch of service: choose one · optional
  • Please specify your military dates of service: written answer · optional
  • Please specify your military rank during service: written answer · optional
  • Please specify your military rank at discharge: written answer · optional
  • Do you possess a valid state driver's license, insurance, and a personal vehicle for conducting community patrols? choose one · optional
  • Do you currenty hold an HOA management certification (e.g. CMCA, AMS, PCAM, or equivalent)? choose one · optional
  • Do you have HOA onsite management experience? choose one · optional
  • Are you able to relocate (if applicable) and begin employment within 30-60 days of accepting an offer? choose one · optional
  • How many years of concierge/front desk experience do you have? written answer
  • How many years of customer service experience do you have? written answer
  • How many years of security experience do you have? optional

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