Access Inpatient Manager

ABOUT US:
At Park Place Behavioral Health Care, we've been leading the way in mental health and substance use disorder services since 1976. As a multi-site facility, we provide a full spectrum of innovative behavioral health services tailored to meet the needs of both inpatient and outpatient clients.

We're more than just a workplace. We’re a mission-driven community dedicated to improving lives. Every member of our team plays a vital role in empowering individuals and families to achieve wellness, live self-directed lives, and reach their full potential. Join our team of over 300 passionate professionals and become part of something meaningful.

We’re proud to foster a diverse, inclusive, and respectful environment where every voice matters. We know that embracing different backgrounds and perspectives not only strengthens our culture but also enhances the care we provide.

WHY WORK WITH US?:
We offer more than just a job. We offer growth, balance, and the opportunity to make a difference.

Our benefits include:

• Paid Time Off & Holiday Pay
• Medical, Dental, and Vision Insurance
• Basic Life and AD&D Insurance
• Short-Term Disability
• Flexible Spending Accounts
• 401(k) Retirement Plan
• FMLA Leave
• Ongoing Training & Development
• Flexible Work Options (Full-time, Part-time, Contract)
• Career Advancement Opportunities

With 50 years of service in the community, Park Place Behavioral Health Care is a trusted leader with stability, flexibility, and purpose.

ABOUT THE ROLE:

SUMMARY:

Under the oversight of the Director of Crisis Services the Access Inpatient Manager will supervise the daily operations of the Access Department, works to resolve problematic situations between staff, clients, and community agents, and keeps the Director of Crisis Services informed about significant issues affecting Access Department operations.

SUPERVISORY RESPONSIBILITIES:

Manages the Inpatient Access staff. Carries out supervisory responsibilities in accordance with the Agency's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work: appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The Duties and Responsibilities reflect the general details considered necessary to describe the principal functions of the job and shall not be construed as a detailed description of all related work assignments that may be inherent to the job.

• Provide regular operational and clinical supervision to staff of the Access Inpatient department quarterly.
• Will interview, hire, and train both clinical and support staff of the Access Inpatient department and ensure the Access Inpatient department is staffed 24 hours per day, 365 days per years.
• Be available in person during daily operating hours and on-call by phone after hours for clinical consultation with staff of the Access Inpatient department.
• Supervise the daily operations of the Access Inpatient department, works to resolve problematic situations between staff, clients, and community agents, and keeps the Director of Crisis Services informed about significant issues affecting Access Department operations.
• Be available to assess patients in need of inpatient treatment when needed and initiate baker acts when necessary.
• Initiate, track, and create reports of Performance Measure data for the Access Inpatient department on a bi-annual basis.
• Conduct monthly audits of Access Inpatient department documentation to ensure completion and accuracy including state reporting data.
• Report baker act data to DCF within 5 days of arrival.
• Complete peer review summaries on a quarterly basis for the Inpatient Access department.
• Conduct annual performance evaluations for all Access Inpatient staff.
• Conduct quarterly staff meetings for the Access Inpatient department to inform staff members of department and agency operational changes.
• Attend Care Coordination meetings twice a week with agency department managers to report on patient activity in the Access department.
• Ensure that all Access department staff members are current with required trainings.
• Maintains positive rapport with referring agencies, patients and other departments.

• Report to the Director of Crisis Services any acute or systematic problems.
• Perform other responsibilities as required by Supervisor.