Access Supervisor

WHO WE ARE

Welcome to MiSide, a Community Impact Network dedicated to providing expert support and guidance with every side of life. One trusted full-service partner people of all ages and backgrounds can go to for help with everything from early childhood development to mental health and wellness to employment and wealth management even finding a place to call home. There’s always an upside to working together, especially when you’re working with the best to make the world a better place for everyone. Get ready to see it first hand with MiSide.

POSITION SUMMARY

The ACCESS Supervisor coordinates, develops, and oversees the daily operations of the Access Department to ensure timely, efficient, and high-quality access to behavioral health services. In collaboration with the Access Manager, this position provides direct supervision and operational leadership to the Access Specialist team while supporting the implementation of departmental initiatives, referral pathways, and standardized workflows across multiple behavioral health locations. The Access Supervisor is responsible for monitoring workflow performance, supporting staff development, promoting quality improvement, and ensuring consistency in referral management, registration, scheduling, and hospital discharge coordination. This position also provides operational supervision and clinical oversight and support, including completing MichiCANS Screeners and intake assessments as needed. The Access Supervisor serves as a key operational resource for staff and collaborates with clinical programs and organizational leadership to improve access to care, enhance operational efficiency, and support the continued growth of the Access Department.