ACCOUNT ASSISTANT (CONTRACT)

Receptionist:

• Answer and manage incoming phone calls promptly and courteously.
• Identify the purpose of the call clearly and address queries effectively.
• Provide accurate information and direct calls to the appropriate person or department.
• Accurately take and deliver messages.
• Update the status of Work Orders daily.
• Contact customers for daily collections.
• Organize items completed by Production for customer collection.

Receive Visitors:

• Greet visitors appropriately.
• Determine visitors' needs professionally.
• Direct visitors to the correct person or department.
• Ensure coverage of the reception desk when absent.
• offer refreshments when appropriate

Accounts Assistant:

• Issue invoices, debit notes, cash sales receipts, and delivery orders.
• Address customer inquiries related to billing issues.
• Resolve e-invoice submission issues to avoid late charges and duplicate invoices.
• Download purchase orders from customer portals for reference.
• File sales invoices, delivery orders, and purchase orders as needed.
• Scan work orders for the Sales Department (both overseas and local).
• Update billing information on delivery orders and ensure all delivery orders are invoiced.
• Prepare and report updates on billing and delivery order issues.
• Perform other ad-hoc duties as required.

Skills and Qualifications:

• Proven experience as a receptionist, accounts assistant, or similar role.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office and accounting software.
• Ability to handle sensitive information with confidentiality.
• Strong attention to detail and problem-solving skills.