Account Associate - State Farm Agent Team Member
Posted Updated
Description
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2005 and currently lead a team of five. Before becoming an agent, I spent several years in agency management with State Farm, giving me a strong understanding of the business and what it takes to build a successful, customer-focused team. I’m also a proud graduate of Ball State University in Indiana.
Our agency offers health insurance, a life insurance benefit, paid time off, paid holidays, licensing reimbursement, and flexibility with scheduling and hours. We want our team members to have the support they need to do great work while maintaining balance outside of the office.
What really sets our agency apart is how much we care about the people we serve. We know our customers well and believe that taking the time to build genuine relationships allows us to serve them better. We like to say that we don’t take ourselves too seriously, but we take what we do very seriously. Our team enjoys working together, has fun along the way, and takes pride in creating a welcoming environment in a great office space.
I’m looking for someone who shows up, genuinely cares, and wants to get to know the people they’re helping. The right person is dependable, team-oriented, and understands that great customer service starts with strong relationships. If you’re someone who cares about people and enjoys being part of a collaborative team, we’d love to meet you.
ROLE DESCRIPTION:
As an Account Associate for Kevin Nuss - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
I opened my agency in 2005 and currently lead a team of five. Before becoming an agent, I spent several years in agency management with State Farm, giving me a strong understanding of the business and what it takes to build a successful, customer-focused team. I’m also a proud graduate of Ball State University in Indiana.
Our agency offers health insurance, a life insurance benefit, paid time off, paid holidays, licensing reimbursement, and flexibility with scheduling and hours. We want our team members to have the support they need to do great work while maintaining balance outside of the office.
What really sets our agency apart is how much we care about the people we serve. We know our customers well and believe that taking the time to build genuine relationships allows us to serve them better. We like to say that we don’t take ourselves too seriously, but we take what we do very seriously. Our team enjoys working together, has fun along the way, and takes pride in creating a welcoming environment in a great office space.
I’m looking for someone who shows up, genuinely cares, and wants to get to know the people they’re helping. The right person is dependable, team-oriented, and understands that great customer service starts with strong relationships. If you’re someone who cares about people and enjoys being part of a collaborative team, we’d love to meet you.
ROLE DESCRIPTION:
As an Account Associate for Kevin Nuss - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
RESPONSIBILITIES:
- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.