Account Director

POSITION DETAILS:

Position Title:

Account Director

Reports to (POSITION):

Sales Manager

Team:

Corporate Sales

Department:

Sales

BYTES:

Established in 1982, Bytes has grown rapidly and now employs over 800+ people across 6 locations in the UK and Ireland. Our turnover in Financial Year 2026 was in excess of £2bn. We work with SME’s, corporates and enterprise organisations to modernise and digitally transform their IT infrastructures.
We invest in our employees through ongoing support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally, which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation, leaving space for new team members to begin their journey.
Your Future Starts Here
Why Bytes?

Over 800 staff (plans to double in size over the next 5 years)
Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London, Manchester, Port Solent and Dublin.
Winners of an array of industry awards
Sunday Times Top 100 Best Places to Work
Excellent training and career prospects offered
Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events
Supporters of 85+ charities with strong commitment to diversity and sustainability

PURPOSE OF JOB:
(OVERALL DESCRIPTION OF THE POST WITHIN THE TEAM AND ORGANISATION)

We are seeking a driven and ambitious Account Director to join our Corporate Sales team. This role is focused exclusively on acquiring new customers and driving net new business growth across the UK Corporate sector, targeting organisations with up to 5,000 employees.
The successful candidate will be responsible for identifying, engaging and securing new customer relationships by leveraging Bytes' extensive portfolio of technology solutions and services. This is a pure new-business role, requiring a proactive and strategic approach to prospecting, pipeline generation and opportunity creation.
Working closely with vendor partners, pre-sales consultants, technical specialists and internal stakeholders, you will develop and execute sales strategies that drive customer acquisition and revenue growth. You will engage senior decision-makers, uncover business challenges, and position Bytes as a trusted technology partner capable of delivering meaningful business outcomes.
The ideal candidate will have a proven track record of winning new business within the technology sector, exceptional relationship-building skills and the ability to consistently exceed ambitious sales targets.

KEY RESPONSIBILITIES:

Prospecting and Lead Generation

Identify, target, and acquire new customers across the UK Corporate sector.
Develop and execute strategic territory plans focused on net new logo acquisition.
Generate a consistent pipeline of qualified opportunities through proactive business development activity.
Build and maintain strong relationships with prospective customers throughout the sales cycle.
Consistently achieve and exceed revenue, gross profit, and customer acquisition targets.
Develop and execute account penetration strategies within target organisations.

Customer Acquisition

Develop relationships with key stakeholders and decision-makers within target organisations.
Conduct discovery meetings to understand customer business objectives, challenges and technology requirements.
Position Bytes as a strategic technology partner through consultative engagement.
Manage the complete sales cycle from initial engagement through to contract signature.
Deliver compelling customer presentations and solution discussions independently and alongside specialist teams.

Client Engagement

Cultivate and maintain strong, trust-based relationships with key stakeholders across complex, multinational accounts.
Act as a strategic advisor, demonstrating deep understanding of client challenges and proactively recommending solutions that add value.
Ensure exceptional client experience throughout the engagement lifecycle, from onboarding to ongoing support and renewal.
Deliver impactful presentations and solution roadmaps tailored to client priorities and business outcomes.

Solution Alignment

Collaborate with technical and product teams to design innovative, customised IT solutions that meet evolving client needs.
Clearly articulate the strategic benefits and ROI of Bytes’ offerings, positioning the organisation as a long-term partner rather than a vendor.
Stay informed on emerging technologies and industry trends to anticipate client requirements and maintain competitive advantage.

Commercial Management

Lead commercial discussions and negotiations to secure mutually beneficial agreements, ensuring compliance and protecting organisational interests.
Monitor account performance against agreed KPIs, including revenue growth, retention, and satisfaction metrics.
Work closely with legal and finance teams to manage contracts, renewals, and pricing strategies effectively.

Pipeline and Forecasting

Maintain an accurate and well-managed opportunity pipeline.
Utilise CRM systems to track customer engagement, sales activity, and forecast accuracy.
Provide regular reporting on pipeline development, revenue forecasts and sales performance.
Ensure opportunities progress through Bytes sales methodologies and qualification frameworks.

Market Intelligence

Maintain awareness of industry developments, competitor activity and emerging technologies.
Identify potential routes to market and growth opportunities within target sectors.
Share market insights and customer feedback to support business strategy and service development.

Collaboration & Partnership

Develop effective working relationships with internal sales specialists, pre-sales consultants and vendor partners.
Collaborate across the organisation to maximise customer outcomes and sales success.
Contribute positively to the culture and objectives of the Corporate Sales team.

CORE Competencies & SKILLS – BASED ON POSITION AND GRADE (IF APPLICABLE)
(INCLUDE CORE COMPETENCIES & SKILLS REQUIRED FOR THIS POSITION BASED ON THE GRADE)

5+ Years Experience within an IT Value Added Reseller, MSP, Vendor or Technology Services Environment: Proven experience selling technology solutions and services within a B2B environment.
Manchester Based: Bytes operates a hybrid working model. Time should be balanced between the Manchester office, customer meetings and home working to maximise collaboration and customer engagement.
Proven Success in a New Business Sales Role: Demonstrable track record of generating pipeline, acquiring new customers and exceeding sales targets within the technology sector.
Experience Selling into Corporate Organisations: Experience engaging organisations with up to 5,000 employees and navigating complex stakeholder environments.
Excellent Communication and Presentation Skills: Ability to confidently engage senior stakeholders and present business value effectively.
Ability to Build and Maintain Strong Business Relationships: Proven relationship-building skills with both prospective customers and internal stakeholders.
Results-Oriented with a Focus on Exceeding Targets: Highly motivated with a strong commitment to achieving and surpassing performance objectives.
Self-Motivated, Proactive and Able to Work Independently: Comfortable operating within a self-generated pipeline environment.
Commercial Awareness and Negotiation Skills: Ability to identify opportunities, structure deals, and deliver profitable outcomes.
Familiarity with CRM Software and Sales Analytics Tools: Experience using CRM platforms to manage opportunities, forecasting, and customer engagement.

MEASURES & GOALS
(HOW WILL THE SUCCESS OF THE PERSON IN THIS POSITION BE MEASURED – WHAT ARE THE EXPECTED OUTPUTS)

OBJECTIVE

MEASURE

FREQUENCY

Increase the number of new customers acquired within the Corporate sector

Track number of new logo opportunities created and customers won against target

Grow pipeline value and opportunity volume

Monitor qualified pipeline coverage, opportunity progression and conversion rates

Deliver revenue and gross profit targets

Measure achievement against agreed revenue and GP objectives

Increase engagement with target accounts

Review account mapping, stakeholder coverage and meeting activity levels

Improve sales pipeline quality and forecasting accuracy

Monitor CRM hygiene, forecast accuracy and opportunity progression through sales stages

Develop strategic relationships with corporate decision-makers

Review stakeholder engagement across target organisations and account plans

Maintain market and industry expertise

Participate in vendor training, internal enablement sessions and industry events

Strengthen collaboration with internal teams and partners

Monitor engagement with specialist sales teams, pre-sales resources and vendor partners on opportunities