Account Director

• Responsible for driving sales from existing accounts for Icertis Contact Management

• Develop and/or expand relationships within customer base

• Work closely with internal teams: Professional Services, Engineering, etc to review customer issues, challenges, and success factors

• Drive more revenue from existing accounts by upselling and cross selling

• Work closely with customer and product management to understand new requirements and upcoming product releases

• Responsible for overall customer satisfaction for assigned accounts in North America (and for India and Europe for India based position)

• Reporting to General Manager – Customer Advocacy

• 13+ years of successful enterprise software sales or account management experience. Ability to identify new sales opportunities and manage complex sales cycle and close strategic deals

• Experience in managing large Fortune 500 engagements

• Ability to develop executive level relationships and lead strategic initiatives with customer, and present Icertis Value proposition to C-level executives

• Experience in managing enterprise accounts, business pipeline, and revenue forecasts

• Excellent verbal and written communication, negotiation and strategic thinking skills

• Bachelor’s degree in engineering or equivalent experience with a keen business sense is required