Account Director Cyber and Threat Intel
Summary
Own the full sales cycle for TRM Labs’ blockchain intelligence and cybersecurity SaaS in North America, building stakeholder relationships and integrating solutions into customer workflows.
You will own the full sales process for new and existing customers in the North American private sector market. You will build stakeholder relationships, introduce blockchain intelligence into customer workflows, develop territory strategies, gather customer feedback, and close complex deals.
Responsibilities
- Connect with current and prospective stakeholders within the territory
- Identify customer needs, applications, budgets, decision-makers, and influencers
- Lead the implementation of blockchain intelligence into customer workflows
- Own client relationship activities including feedback, referrals, renewals, upsells, cross-sells, and expansions
- Create and execute strategic territory plans
- Develop TRM product and customer-vertical expertise
- Gather and prioritize customer feedback
- Develop customer referrals and advocacy
Requirements
- 8+ years of experience selling SaaS products, or 4 years with expert customer domain and mission knowledge and a consulting background
- Experience with threat intelligence and cybersecurity products used in financial networks
- Knowledge of cybersecurity organizations, workflows, procurement processes, and organizational structures
- Customer-facing presentation and listening skills
- Ability to establish credibility with senior executives
- Ability to develop compelling value propositions
- Ability to manage a large volume of quickly developing accounts
- Excellent communication skills
- Cross-functional collaboration skills