Account Director, Leisure

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From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition.

Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, discerning travelers and luminaries in the art of living. The hotel comprises of 283 elegantly appointed guest rooms including 55 suites, most of which boast breathtaking views of the Arabian Gulf and Abu Dhabi city, including the extraordinary Abu Dhabi Suite – the highest suspended suite in the world, connecting the two Nation Towers.

The St. Regis is part of Marriott International, a brand leader, offering the most powerful portfolio in the industry, our more than 30 leading brands and nearly 9,100 properties in 142 countries and territories give people more ways to connect, experience and expand their world. At the heart of The St. Regis, our exceptional staff whom we address as "Hosts," are the ultimate luxury ambassadors, dedicated to providing our guests with an exquisite stay and unforgettable experiences. Pursue your passion and grow your expertise at Abu Dhabi’s best address—The St. Regis Abu Dhabi, the house of luxury who is awarded with the prestigious Forbes Travel Guide 5-Star Rating.

KEY RESPONSIBILITIES

Develops, executes and updates leisure segments strategy for the market, action plans against existing and new target accounts to achieve and exceed sales quotas. Identifies new accounts for acquisition through a variety of channels. Converts new accounts into loyal accounts. Attends trade shows, conferences and industry meetings. Plans and executes sales trips (national & international), sales calls, site visits and client entertainment. Travel is required. Develops strong internal/external customer relationships.

Analyses and maintains knowledge of customers, market trends and competition. Participates in regular business reviews and sales meetings. Provides progress reports to ADOS. Monitors, collects and analyses data and communicates all information to relevant team.

Supervises support staff in the planning, administration and execution of select client events and other sales and marketing promotions. Oversees Leisure Sales support in correspondence and communication to customers, in-house VIP guests, production reports and overall duties.

Represents Marriott International worldwide, promoting the quality image of the company at every opportunity, and uncovering additional leads for Marriott International through MI Leads.

CANDIDATE PROFILE

Education and Experience

Skills / Experience

• Bachelor Degree holder

• Previous senior leisure sales leadership experience recommended

• Knowledge of Wholesale, Consortia and Tour Operators segment

• Experienced in the German/UK and CIS market is a plus

• Having UAE experience with DMCs is a plus

• Understand international feeder markets and buying behaviours

• Possess strong sales and negotiation skills

• Proven prospecting and new business development abilities

• Closing skills

• Excellent written and verbal communication skills; German speaking, preferred

• Superior time management and relationship building

• Strong organization and follow-through skills

• Present and represent all hotels in their specific brand voice

• Ability to maintain and strengthen relationships with external internal clients

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

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