Account Director of AI - Native

Responsibilities:

• The portfolio. A book of client businesses, end-to-end. Measured on whether clients stay and grow and on the portfolio's margin—not on what you shipped.
• The client relationship. You're the person they call. You bring a point of view they didn't ask for. You tell them the truth when it's inconvenient. You say no when no is right.
• Quality control at scale. The hard part. Twenty accounts of AI-generated analysis means twenty accounts of plausible-looking output. Some of it is wrong. All of it is spending someone's money. You're the check.
• The AI layer, applied. We build the systems. You decide how they're used on each account. You spot where they're working and where they're producing confident nonsense. You tell us what to build next.
• A small pod. A couple of people plus the systems. You coach them and set how the pod works.

Requirements:

• Five to ten years in account management, client servicing, performance marketing, or growth. We care more about the shape of your judgment than the label on your CV.
• Business judgment. You see what actually drives a client's business. When you see a number, you have an instinct for whether it's plausible before you check.
• Client trust: You've held senior relationships and kept them. You've challenged a client and been right.
• AI fluency you can show. Not "I use ChatGPT. " You've changed how you work. You know where the tools break. You've built something other people now use.
• The skepticism to catch a wrong answer. You don't accept confident output because it's well formatted.