Account Director (Telco/Banking)
Who We Are
VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-first work for clients including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. In 2026, VML was named Campaign’s Global Network of the Year and ranked #2 Creative Network of the Year at Cannes Lions. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.
VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.
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The Account Director who supports the Business Head by building a strong team. Success on the account is seen through creating an environment for great work, being responsible for the profitable delivery of services, holding key client relationships and delivering the best creative work alongside the overall strategy of the client.
Key Responsibilities:
- Understands and drives the strategic vision of the brand (alongside the planners).
- Brand activation experience – as a conductor in managing various expert partners such as digital, social, PR, media, events. Be in the pitch with the creative team, to ensure a powerful, robust creative idea.
- Supports the team by handling multiple briefs at any one time and leads the smooth delivery of each
- Ensures projects follow the overall strategic direction of the brand.
- Directs the team and other departments on projects, strictly adhering internal and client’s processes while leading project delivery.
- Controls and leads projects with financial targets in mind.
- To engage with Business Heads on initiatives to further unlock client’s business.
- To direct team members to ensure that all requirements are being met in terms of overall project delivery.
- To supervise and manage the delivery of the work from the account group.
- To think ahead and pro-actively plan out and assign workload on the business.
- To be the client's trusted partner by providing sound brand and business consultation. Taking a lead in clients’ marketing and advertising strategies.
- To develop, grow and nurture junior clients.
- Constant sharing best practise with clients.
Desired Skills and Experience:
- Solid integrated campaign experience
- An experienced Individual in a lead agency position working with multiple expert partners, or client with in-depth brand activation experience – to manage various expert partners such as digital, social, PR, media, events, 1-2-1, CRM. In short, Has Online to Offline activation experience.
- Ability to put together presentations and has the confidence to present to head of marketing.
- Soundboard and advisor to the clients.
- A mentor to the team.
- Knowledgeable on 360 communications and actively pursues digital opportunities.
- Commercially savvy and looks for growth opportunities.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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