Account Executive
Posted
Responsibilities:
- Maintain relationships with customers by providing support, information, and guidance.
- Research and recommend new business opportunities, training courses, and service improvements through personal contact, meetings, or telephone communication.
- Visit potential customers for new business opportunities.
- Provide customers with quotations and relevant training information.
- Update the CRM system and input customer information accurately.
- Negotiate terms of agreement, training packages, and close sales.
- Demonstrate and present training courses to customers.
- Investigate and resolve queries from customers.
- Aim to achieve monthly sales and revenue targets.
- Use AI tools to support sales tasks, such as researching customer information, preparing meeting notes, summarizing customer requirements, drafting follow-up messages, and organizing sales information.
- Use AI tools to help prepare basic sales materials, proposal drafts, training recommendations, or customer communication under company guidelines.
- Coordinate with internal teams to recommend suitable training solutions based on customer needs, business context, and course information.
- Support the effective use of CRM, digital tools, and AI-enabled tools to improve sales follow-up, customer management, and work productivity.
Qualification:
- Sound knowledge of IT sales or understanding of business solutions will be an advantage
- Able to use digital tools, CRM, Microsoft Office, Google Workspace, or related business tools.
- Interested in using AI tools such as ChatGPT, Microsoft Copilot, Gemini, or other AI tools to support daily work.
- Able to use AI tools for basic work support, such as information research, content drafting, customer requirement summarization, meeting preparation, and follow-up communication.
- Good judgment when using AI tools, especially when handling customer information, confidential information, or company data
- Good personality with excellent communication, presentation, and negotiation skills.
- Good command of English, both written and spoken.
- Energetic, responsible, service-minded, willing to learn, and able to work under pressure.
- Own transportation with valid driving license will be an advantage but is not required.