Account Executive for Metro Elevator RDU, Inc.

Job Title: Account Executive

Location: Fuquay Varina, NC; Candidate must be within driving distance from the Fuquay Varina office location

Metro Elevator RDU, Inc. ("Metro Elevator", "Metro") is searching for a highly motivated Account Executive responsible for both developing new business opportunities and managing existing customers. This role will drive revenue growth by proactively prospecting new accounts while strengthening relationships, retaining customers, and expanding services within current accounts. The ideal candidate is equally comfortable hunting for new opportunities and nurturing long-term client partnerships to maximize portfolio performance.

Job Responsibilities:

• Prospect and negotiate service contracts through presentations and differing approaches
• Manage and grow an assigned portfolio of existing maintenance accounts, ensuring high customer satisfaction and retention
• Conduct regular customer touchpoints and site visits to strengthen relationships and proactively address concerns
• Partner with operations to ensure service delivery meets or exceeds customer expectations
• Meet aggressive service portfolio and repair growth targets in assigned territory
• Qualify and pursue new customer leads to generate reoccurring maintenance revenue within assigned territory
• Understand market conditions and customers to present tailored solutions to meet their needs
• Grasp product knowledge of elevators/escalators by partnering with operations and sales management and sell solutions to new and existing customers
• Manage opportunities and pipeline in Metro's sales tools and provide accurate forecasting

Qualifications:

• Ability to work dynamically and quickly in a team-oriented atmosphere
• Self-motivated and ability to manage multiple responsibilities simultaneously
• Demonstrate strong communication skills (written and verbal) and ability to create relationships internally and externally
• Goal-oriented with strong organizational skills
• Proficiency in CRM software, and Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

Preferred Qualifications (a plus, but not required):

• Bachelor's degree in business, Sales, Marketing or related field
• A minimum of two (2) years of successful industry sales experience with a proven track record of meeting or exceeding sales targets
• Knowledge of the elevator industry

Compensation and Benefits:

• Salary commensurate with qualifications
• Incentive plan
• Health, dental and vision insurance
• Paid time off
• 401k plan with employer matching contribution

Equal Opportunity Employer:

• Metro Elevator is committed to providing reasonable accommodation as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or accommodation to complete your application, please contact us at jodihart@metro-elevator.com. Please provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
• Metro Elevator is proud to be an Equal Opportunity Employer. As such, we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, pregnancy, genetics, or any other legally-protected status.

Company Background:

Founded in 1987, Metro Elevator has been exclusively dedicated to maintaining, repairing, modernizing and installing elevator systems for over 35 years. As a veteran-owned business and member of the National Veteran Business Development Council (NVBDC), Metro Elevator maintains commercial and residential facilities in over 40 states nationwide serving every major industry, including automotive, hospitality, healthcare, finance, government, education, energy and tech.

Metro Elevator RDU, Inc., a local beacon of our broader operations, stands as an independent and locally owned division with a laser-focused dedication. Here, we uphold the Metro Elevator legacy of excellence and tailored service, ensuring that our clients' facilities are not just operational but optimally so.