Account Executive
Description
Do you love building and maintaining strong relationships with clients? Do you have a passion for finding solutions for clients? Are you a values based person? Do you lead with trust and loyalty? We want to hear from you!
King Solutions is a logistics service provider in Dayton, Minnesota, built on a foundation of faith, integrity, and innovation. We create logistics solutions that simplify, streamline, and scale to meet each customer's unique needs while building lasting relationships.
Our culture is rooted in teamwork, creativity, and service. Through our MaKING A Difference program, employees give back to the community, support one another, and take part in company events that strengthen connection and celebrate success.
At King, you will find more than a career. You will find a place where your ideas are valued, your work matters, and faith and community guide everything we do.
Position Summary:
This position will put services and solutions into the hands of clients. As an account executive, this role will be the leading force that fuels building trust, loyalty, and growing client relationships. The account executive will be a proactive and curious member of our client success team, identifying growth opportunities for clients before a need or gap is identified.
Responsibilities:
- Build and maintain strong relationships with clients to understand their needs and provide appropriate solutions. Coordinate with internal teams to develop mutually beneficial client proposals.
- Prioritize targets that align with King’s business objectives.
- Present King service offers that include features, value, price, and benefits to potential clients.
- Maintain accurate records of sales activities, pipeline, customer interactions and follow-up actions in the CRM.
- Develop strong, lasting customer relationships by anticipating requirements and delivering on needs in a professional and proactive manner.
- Identify specific barriers that may exist and collaborate with the Customer Care team to establish mutual conditions of satisfaction.
- Collaborate with all King personnel to deliver exceptional solutions and customer experience.
- Perform other appropriate duties at the discretion of management.
Experience required:
- Bachelor’s degree or equivalent in Communication, Marketing, Business Management, Logistics, or related field
- Minimum 2-3 years of successful client facing experience
- Experience with logistics service providers preferred
- Self-motivated and target-driven with a passion for sales
- Knowledge of various services within E-Commerce, transportation and fulfillment industry
- Communicate positively & effectively, verbally & in writing
- Effective sales skills (relationships, nurturing, closing)
- Exceptional presentation and general interpersonal skills
- Organizational and time management skills
- MS Office, PC and Mobile App experience
You will be accountable to hit the following measureables:
- Customer Lifetime Value (CLV)
- Client acquisition rate
- Customer Satisfaction
- Customer Outcomes
- Customer Interaction
- Organic Growth
- Customer outcomes
- Average reply time
Our Core Values
MaKing a Difference: Acting with integrity, fostering a strong sense of community, and exercising diligent financial stewardship
Innovation & Creativity: By embracing continuous learning and bold experimentation, we create impactful solutions driven by innovation, creativity, and technology.
Excellence: From strategy to design, we deliver quality first-rate solutions
Safety: We are dedicated to promoting occupational health and safety through proactive management practices and a steadfast commitment to the highest standards of responsibility.
King offers a competitive benefit package that includes but not limited to: medical, dental, vision, company paid life insurance, STD, LTD, 401k and PTO and much more!
Our team needs YOU!
