Account Executive

Join the MRA Adventure: Be our next Account Executive!

As a nationwide experiential mobile-marketing company, we build live brand experiences. With new clients and exciting activations, we're growing fast and need motivated team members to keep the momentum going. If you’re looking for a role that’s anything but ordinary, this may be right for you.

The operational Account Executive manages MRA’s client event tours, meeting clients’ expectations and coordinating events. Reporting to the Channel Director, the Account Executive handles day-to-day tour coordination, ensures tour schedules comply with DOT regulations and contract SOW, coordinates with host sites and field teams, pulls permits as needed, and communicates status to clients

Key Responsibilities

Execute Day-To-Day Tour Activation

• Maintain and monitor tour schedules and scope
• Ensure DOT compliance for schedules and activations
• Procure host site and suitable parking locations
• Pull permits as needed
• Develop and distribute event day run-of-show
• Oversee daily road staff activities
• Build and maintain strong relationships with clients and tour operators/drivers

Client Relationship Nurturing

• Develop strong client relationships, meeting clear expectations for optimal experiences
• Provide weekly status reports to clients
• Coordinate daily with client contacts on tour bookings and details
• Serve as the “go-to” for client issues
• Ensure a positive client experience

Proactivity & Problem Resolution

• Advise client and implement tour best practices
• Actively seek ways to improve processes both on the road and internally
• Actively research ways to be more tour cost conscious and financially responsible
• Work with Directors, Production, and Maintenance departments to help prevent and resolve emergency roadside repairs
• When applicable, communicate with client on roadside emergencies and their resolutions

Creative Thinking & Added Value Provider

• Continually assess tour activity and provide ideas to improve effectiveness and the overall visitor experience