Account Executive (Print, Signage + Visibility and Branded Merchandise), UK

Purpose of the Job
Our Account Executives work closely with suppliers and internal contacts to deliver services to our clients professionally, to specification and on time.

You will be responsible for delivering excellent client service, reporting and project delivery as well as developing and maintaining strong relationships with key client stakeholders and suppliers - all in line with KPIs, SLAs and client brief / expectations. You’ll play a pivotal role in client account success by providing administrative expertise and general support to ensure the smooth running of our activities.

The areas of spend under management with this Entertainment/Leisure client are 2D + 3D Print, Signage and Visibility and Branded Merchandise.

This role operates on a blended basis between the client / vendor site(s) and home as necessary. The client has multiple locations along the M4 corridor, and you need to be able to readily access those locations when necessary.

Key responsibilities

Support the Client Engagement team in delivering exceptional service, building and maintaining a full understanding of HH Global’s capabilities
Produce detailed specifications for internal and external parties, ensuring essential requirements such as technical details and key dates are captured
Brief suppliers on client requirements and then monitor projects to ensure they are delivered to specification, on time and in line with SLA - recording activity and progress using the designated company tools

Ensure invoicing procedures are followed / on time, raising purchase orders, monitoring deliveries and creating, checking + distributing various internal and client reports

Knowledge, skills + experience

Business Administration experience within a client services team where you are directly engaging with clients
Numerate with a commercial bias / understanding and able to manage multiple projects simultaneously
A keen eye for detail plus developed time management and prioritization skills
Excellent communication skills - verbal, written + presentation
MS 365 capability especially Outlook, Excel, PowerPoint + Word

Essential criteria

Able to access the client sites when necessary which are based along the M4 corridor
Business Administration experience within a client services team where you are directly engaging with clients

The Talent Acquisition Partner managing this hire is Ellie Leiper
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