Account Executive
The Account Executive (AE) is responsible for building and maintaining a book of business. The AE serves as the primary contact for external and internal customers, is responsible for making judgments and discretionary decisions that affect the operations of the organization and effectively communicates those judgments and decisions to the customer. The Account Executive is also responsible for appropriately communicating customer requirements to the Account Managers (AM), in accordance with company policies and procedures. The individual must have comprehensive knowledge of and sell all offered serviced of Prisma including printing, mail, large format, ad promotion, Prisma Technologies, and other capabilities added. They must be excellent communicators and be proficient in all Microsoft applications, including Outlook, Word, Excel and PowerPoint and HubSpot. Finally, the AE must be comfortable selling as a team.
Performance Measurements:
- Self-motivated with a proactive work style.
- Leadership.
- Strong work ethic, initiative, and follow-through.
- Possesses excellent oral and written communication.
- Outstanding organizational skills.
- Perform all assigned duties in a timely manner.
- Demonstrate effective problem-solving skills.
- Cooperation and willingness to help others accomplish their objectives.
- Collaborate and create SOPs as needed.
- Possess and maintain a good attendance record.
- Keep all records organized.
- Function in as a team.
Key Responsibilities:
- Prospecting for new business and maintaining existing business.
- Making initial client contact and building trust and relationships.
- Identifying customer needs and communicating how Prisma can provide solutions to those needs.
- Orchestrating and directing a team to sell and then manage the customer.
- Setting goals and objectives and perform Quarterly Business Reviews to manage the progress and process.
- Create sales goals and monitor progress to goals.
- Developing long term goals and identifying opportunities for growth.
- Identifying threats and proactively organizing solutions.